SPARQ · PRIVACY

Your project inquiry

Updated 14 October 2026. This notice explains how SPARQ handles inquiries from this website and Sam’s campaign, product-launch requests, and the conversations that follow.

Who is responsible

Nicky Scholten, operating SPARQ as a sole trader, is responsible for your information. SPARQ is the name used for the service. Business/contact address: Robert Schumanlaan 18, 4463 BE Goes, The Netherlands. For privacy questions or requests, email hello@getsparq.im.

What we collect and why

We collect the name, email address and answers you submit, plus any optional website, country or notes. We record the source page, campaign tags, submission date, notice and question versions, follow-up status, and your optional marketing choice. Necessary technical information helps secure the service and prevent abuse. Please do not include sensitive personal information in your notes.

Your name, email and required answers let Nicky understand and respond to your request. Without them, the form cannot send an inquiry; you can contact us by email instead. Optional fields and marketing permission are not required.

For a request about work you may buy personally, we process the information to take steps at your request before a contract and, if you become a client, to perform that contract. For organizational contacts and other relevant inquiries, our legitimate interest is to respond to the conversation you initiated and manage possible work. Our legitimate interests also include securing the service, preventing duplicate submissions and honoring opt-outs. We limit access and retention and do not use these interests to add you to promotional mailing lists.

Promotional tips and service updates require your separate, optional consent. Main website inquiries do not subscribe you to general marketing. Product-launch requests give permission only for news about that product. You can withdraw promotional permission through the link in your acknowledgement or by email. A previous unsubscribe remains effective after a new inquiry. Withdrawal does not affect earlier lawful processing or a response you requested about your project.

Your answers select one of three follow-up messages. Nicky reviews inquiries personally. The form does not make automated decisions with legal or similarly significant effects.

Saving an unfinished survey

Before the survey, you can choose Save and continue. This asks us to store your name, email and the answers you save as you continue, for up to 30 days so you can return later. You can choose Continue without saving instead. Typing into a field alone does not save it to our dashboard. A random private resume link is kept in your browser tab’s session storage; it is removed after completion and normally when that tab closes.

A separate, unchecked choice lets you request up to two completion reminders, approximately 24 and 72 hours after saving. We use that consent only for finishing this survey. Reminders stop when you complete the inquiry, withdraw permission, or the saved survey expires. The stop link also withdraws promotional permission. Existing unsubscribes remain effective. No general newsletter permission is granted, and we do not treat an unfinished survey as a submitted project inquiry. Resend sends these reminders; Nicky can see saved progress in the private dashboard.

Who receives the information

• Nicky: reviews your inquiry in the private SPARQ workspace and receives an email notification. Your answers are not published or automatically shared with Sam’s team.
• OpenAI Sites and Cloudflare: host and secure the website, inquiry database and encrypted backups. OpenAI Ireland Ltd provides the hosting processing arrangement for an owner based in the Netherlands; Cloudflare provides the underlying infrastructure.
• Resend (Plus Five Five, Inc.): sends your acknowledgement and the notification to Nicky, including the inquiry details. The sending region is Ireland, but this is not an EU-only processing guarantee.
• Google Gmail and Namecheap, Inc.: provide Nicky’s notification mailbox and forwarding for replies to hello@getsparq.im. A reply may include the previous message and your inquiry details.

These providers may also process limited account, security and service information for their own purposes under their privacy policies. Where necessary, relevant records may be shared with professional advisers or authorities to meet a legal obligation or handle a specific claim.

Processing outside the Netherlands

Our providers operate internationally, including in the United States. Sites does not offer a guarantee that hosted data, backups or logs stay in Europe. Applicable provider terms use European Commission Standard Contractual Clauses or an adequacy decision for relevant transfers. Google also describes reliance on the EU-US Data Privacy Framework. You can read the safeguards in the OpenAI Sites processing terms, Cloudflare processing terms, Resend processing terms, Google transfer information and Namecheap processing terms. Email Nicky to request further information or a copy of the applicable safeguards, with confidential information redacted where needed.

How long we keep it

• Unfinished saved surveys: 30 days from the first save. Resume access ends then, and the next successful hourly maintenance run deletes the unfinished record, saved answers, queued reminders and linked permission history unless a documented retention hold requires review. Reminders and internal edits do not extend this deadline. Encrypted backup copies expire within the separate 30-day backup window. Provider email records follow the provider period below.
• Unsuccessful inquiries: 12 months after the last substantive contact, or submission if there is no later conversation. This includes related working email copies. Editing an internal task does not restart the period. Nicky reviews overdue records monthly and deletes them unless a documented obligation, active matter or dispute requires limited information for longer.
• Client records: relevant information is retained during the engagement. Ordinary project correspondence is reviewed for deletion 12 months after the engagement and substantive follow-up end. Contracts, invoices and supporting business records needed for Dutch tax administration are generally kept for seven years under the applicable recordkeeping rules. Information needed for an unresolved claim is retained only as long as that claim requires.
• Marketing: until you withdraw permission or 12 months pass without a meaningful interaction, whichever comes first. Sending you an email does not extend this period. Product-launch permission ends when that launch communication is complete, unless you separately request something further. Nicky checks permission before sending promotional mail and reviews these records monthly; there is no automatic newsletter sequence.
• Unsubscribe and deletion protection: a protected email hash and minimal deletion identifiers are retained while needed to prevent renewed marketing, duplicate submissions or restoration from recoverable copies. These contain no inquiry text. Necessity is reviewed annually and when the related mailing or storage system is retired.
• Encrypted hosted backups: 30 days from creation. Access stops at that deadline; the next successful hourly maintenance run removes the files. Failed cleanup is retried. Supported recovery checks the deletion records before restoring data. Downloads and exports are handled separately.
• Provider records: Resend states that email and log data on its standard plans is retained for 30 days. Providers may retain separate security, account or legally required records under their own policies. Deleting an inquiry does not instantly erase every provider copy; Nicky handles necessary provider and mailbox requests separately.

Your rights

You can ask for access, correction, deletion, restriction or a portable copy where applicable, and object to processing based on legitimate interests. You can withdraw marketing consent at any time. Contact hello@getsparq.im. We may ask for proportionate information to verify your identity. We respond without undue delay and normally within one month; if a permitted extension is needed, we will explain it within that month. You may complain to the Autoriteit Persoonsgegevens, or your local supervisory authority.

Cookies and advertising

Meta Pixel is separate from the inquiry and email-marketing choices. On eligible public pages it sends page visits and device/cookie information to Meta after acceptance for EU visitors, and by default for US visitors unless they opt out or send Global Privacy Control. We do not include your name, email or form answers in pixel events. Private dashboard, survey-resume, reminder-preference, outcome, privacy and unsubscribe pages do not load the pixel. Our cookie notice explains recipients, storage, transfers and how to change your choice.

Inquiry notice version: inquiry-2026-10-13-v1. Saved-survey supplement: survey-save-2026-10-14-v1.